Hi Tom's Hardware,
A laptop I have just received is experiencing some weird problems. The computer company is trying to replicate them at the moment but I was hoping someone here might have a solution to the problem. The laptop crashes when it tries to boot restarts crashes restart crashes etc. Normally after a few restarts it boots successfully and then I no longer experience any problems. After it has booted successfully I can restart it no problem at all. After it has been off for a long period of time it is back to the original problem. Sometimes it just will not start and I have to turn it off. The only way to do this is to unplug the power cable from the laptop. If I try and start the laptop off the battery it has the same problem as when I start it when it is plugged in. To turn it off when it is unplugged I have to plug it in and then unplug it. Does anyone have a solution to my problem or know what might be causing it?
Thanks.
A laptop I have just received is experiencing some weird problems. The computer company is trying to replicate them at the moment but I was hoping someone here might have a solution to the problem. The laptop crashes when it tries to boot restarts crashes restart crashes etc. Normally after a few restarts it boots successfully and then I no longer experience any problems. After it has booted successfully I can restart it no problem at all. After it has been off for a long period of time it is back to the original problem. Sometimes it just will not start and I have to turn it off. The only way to do this is to unplug the power cable from the laptop. If I try and start the laptop off the battery it has the same problem as when I start it when it is plugged in. To turn it off when it is unplugged I have to plug it in and then unplug it. Does anyone have a solution to my problem or know what might be causing it?
Thanks.