I use galaxy j5 and BB Z10,the BlackBerry sees my j5 hotspot name but when I try to connect it,it won't connect I tried connec

So the problem then is not the Hotspot but your other device. Are you sure you are using the right log in information to access it? Also, are you sure that your carrier/service provider actually allows the device to be used as a Hotspot. Some don't.
 
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