- Apr 3, 2012
- 12
- 0
- 10,560
So from the start. I bought a Laptop from Best But back during last August in 2011, and it has given me nothing but problems. First off before I ask the questions....here are my Laptops Specs:
My laptop is a Asus Republic of Gamers.
Model: G74SX-BBK9
SKU: 4566495
CPU - Intel® 2nd Generation Core™ i7
Processor Speed - 2.0GHz (with Turbo Boost up to 3.1GHz)
Battery Type - 8-cell lithium-ion
Screen Size (Measured Diagonally) - 17.3"
System Memory (RAM) - 8GB
Type of Memory (RAM) - DDR3
Computer Hard Drive Size - 1TB
Optical Drive - Double-layer DVD±RW/CD-RW
Wired Network Adapter - Built-in 10/100/1000 Mbps Fast Ethernet LAN (RJ-45 connector)
Wireless Networking Adapter - Wireless-B+G+N
Here are my questions pertaining to my laptop.
First Question:
I when I got my laptop from Best Buy it was the "Display Model" Meaning it was their last one they had available. Does this mean that the Laptop can have more of a chance of having maintenance and/or hardware issues?
Second Question:
I have recently been having Network problems with the laptop. At first i thought it was just Windows 7 being a pain and not cooperating. But then I noticed it was happening everywhere. The symptoms were that when i started up windows the Wireless Network symbol on the taskbar (in the lower right hand corner) was not loading anything sort of network. All it gave me was the blue loading wheel but after a few seconds the blue wheel just froze and would like finish loading. I then tried to open the network adapters threw the control panel but when i clicked on the "Network and Sharing" option the window froze and nothing happened and once again i was getting the frozen blue wheel. BUT the wheel only appeared when i hovered over the "Network and Sharing" window but NOT when i hovered the mouse over the desktop.
After restarting my laptop more then once and nothing seemed to work and so I went into Safe Mode and did a system restore and that seemed to first the loading problem but did not completely fix the problem. After i did the first system restore I when back into normal Windows mode and tried to load up and network to use. But i then noticed that the computer was not able to find a network adapter. So i went into the "Network and Sharing" control panel (which i was able to successfully load this time), but when it pulled up there were no installed network adapters. I was rather annoyed at this point because how can a Laptop NOT recognize the network adapter that had been soldered to its motherboard.
I was able to give up for the night but then I tried one more thing to see if that would fix it. I tried (yet again) another system restore. THAT seemed to fix the problem once more....but completely.
My question here is is it illegal to dismantle by desoldering curtain pieces of a laptops motherboard and then to go and resolder and new/working piece in the old pieces place? And if it is not illegal to do such a thing....can doing so decrease the performance output and the ability of the hardware to function? I am asking because before I did the second system restore I called up Best Buy and talked to a Geek Squad Member and the guy said that that is what they do when there is a problem with a curtain piece of hardware. Can they get in legal trouble for doing such a thing?
Third Question:
I the same laptop I am now having another problem....a problem with the battery. Here is what is going on. It started about last week when I turned on my Laptop on the bus (going home) and JUST after the log-in screen popped up the whole laptop shutdown all together. I tired to start it back and it did but this time it got just past the Asus Logo screen and then it again shutdown completely. I know that the battery had been fully charged for but for some odd reason it had completely shutdown. When i got home, I plugged it into a wall outlet and pressed the power button and it started working again. I then continued to use it but when I unplugged the laptop as i was shutting it down for the night it did it again. Just i had unplugged the main power cable from the laptop port it snapped off. It had not even finished logging me out of Windows. This seems to happen continuously for some time and after a while I had had enough and so I decided to go to the Local Computer Renaissance where I had had a internship for a entire summer. I asked my old boss (who has been in the computer business for a very long time) for some help and advise on what was wrong with me computer. I showed him what was happening as well as the reoccurring symptoms and he said that there is something wrong with the wiring/circuitry the tell the computer that there is a battery powering it. He then told me that it seems it only works with the power cable plugged in because it ether has two power currents or the external power supply it forcing a constant flow of power thus keeping my laptop power on. And since this is the case that is why my laptop will not stay on when it is unplugged.
My question here is....Is this true? I know a Duel Power current supply does exist (I know because I took a class that described such a design method), but is the wiring/circuitry malfunctioning really a possible thing?
Thank you for any help given!
Zach
My laptop is a Asus Republic of Gamers.
Model: G74SX-BBK9
SKU: 4566495
CPU - Intel® 2nd Generation Core™ i7
Processor Speed - 2.0GHz (with Turbo Boost up to 3.1GHz)
Battery Type - 8-cell lithium-ion
Screen Size (Measured Diagonally) - 17.3"
System Memory (RAM) - 8GB
Type of Memory (RAM) - DDR3
Computer Hard Drive Size - 1TB
Optical Drive - Double-layer DVD±RW/CD-RW
Wired Network Adapter - Built-in 10/100/1000 Mbps Fast Ethernet LAN (RJ-45 connector)
Wireless Networking Adapter - Wireless-B+G+N
Here are my questions pertaining to my laptop.
First Question:
I when I got my laptop from Best Buy it was the "Display Model" Meaning it was their last one they had available. Does this mean that the Laptop can have more of a chance of having maintenance and/or hardware issues?
Second Question:
I have recently been having Network problems with the laptop. At first i thought it was just Windows 7 being a pain and not cooperating. But then I noticed it was happening everywhere. The symptoms were that when i started up windows the Wireless Network symbol on the taskbar (in the lower right hand corner) was not loading anything sort of network. All it gave me was the blue loading wheel but after a few seconds the blue wheel just froze and would like finish loading. I then tried to open the network adapters threw the control panel but when i clicked on the "Network and Sharing" option the window froze and nothing happened and once again i was getting the frozen blue wheel. BUT the wheel only appeared when i hovered over the "Network and Sharing" window but NOT when i hovered the mouse over the desktop.
After restarting my laptop more then once and nothing seemed to work and so I went into Safe Mode and did a system restore and that seemed to first the loading problem but did not completely fix the problem. After i did the first system restore I when back into normal Windows mode and tried to load up and network to use. But i then noticed that the computer was not able to find a network adapter. So i went into the "Network and Sharing" control panel (which i was able to successfully load this time), but when it pulled up there were no installed network adapters. I was rather annoyed at this point because how can a Laptop NOT recognize the network adapter that had been soldered to its motherboard.
I was able to give up for the night but then I tried one more thing to see if that would fix it. I tried (yet again) another system restore. THAT seemed to fix the problem once more....but completely.
My question here is is it illegal to dismantle by desoldering curtain pieces of a laptops motherboard and then to go and resolder and new/working piece in the old pieces place? And if it is not illegal to do such a thing....can doing so decrease the performance output and the ability of the hardware to function? I am asking because before I did the second system restore I called up Best Buy and talked to a Geek Squad Member and the guy said that that is what they do when there is a problem with a curtain piece of hardware. Can they get in legal trouble for doing such a thing?
Third Question:
I the same laptop I am now having another problem....a problem with the battery. Here is what is going on. It started about last week when I turned on my Laptop on the bus (going home) and JUST after the log-in screen popped up the whole laptop shutdown all together. I tired to start it back and it did but this time it got just past the Asus Logo screen and then it again shutdown completely. I know that the battery had been fully charged for but for some odd reason it had completely shutdown. When i got home, I plugged it into a wall outlet and pressed the power button and it started working again. I then continued to use it but when I unplugged the laptop as i was shutting it down for the night it did it again. Just i had unplugged the main power cable from the laptop port it snapped off. It had not even finished logging me out of Windows. This seems to happen continuously for some time and after a while I had had enough and so I decided to go to the Local Computer Renaissance where I had had a internship for a entire summer. I asked my old boss (who has been in the computer business for a very long time) for some help and advise on what was wrong with me computer. I showed him what was happening as well as the reoccurring symptoms and he said that there is something wrong with the wiring/circuitry the tell the computer that there is a battery powering it. He then told me that it seems it only works with the power cable plugged in because it ether has two power currents or the external power supply it forcing a constant flow of power thus keeping my laptop power on. And since this is the case that is why my laptop will not stay on when it is unplugged.
My question here is....Is this true? I know a Duel Power current supply does exist (I know because I took a class that described such a design method), but is the wiring/circuitry malfunctioning really a possible thing?
Thank you for any help given!
Zach
/www.bestbuy.com/site/Toshiba+-+17.3%22+Qosmio+Laptop+-+8GB+Memory+-+500GB+and+750GB+Hard+Drives+-+Red+Horizon/3529302.p?id=1218410279645&skuId=3529302
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