Question Intel WiFi card does not work with up-to-date drivers

Sep 16, 2020
2
0
10
0
For the last couple of days I have had problem with my WiFi on my Asus Zenbook Pro UX480F using the build in Intel wireless-ac 9560 adapter.

In device manager it will give error code 10 (device cannot start). Knowing it was probably a driver issue, I uninstalled the drivers, and reinstall them, no luck.

After faffing about a bit, and although sometimes it would work for a couple of minutes, I decided to do a full reset of the laptop.

Succes! It works. Then after windows does all the updates, it stops working again. So it has to be a driver issue. I simply have no idea how to solve it. I would like an up-to-date computer with all the latest Windows updates, but also with a working wifi-card/driver.

What I know by now is that when the network adapter name in device manager is:
Intel(R) Wireless-A 9560 160MHz it does not work.
When it says:
Intel(R) Wireless-A 9560 (so not the 160MHz) it is likely (but not certain) to work.

Also, I'm not sure if it is related, but in Device manager I find an entry for an:
Unknown USB Device (Device Descriptor Request Failed)
I can't remember ever seeing that before. It is there after a fresh install, and no USB-device plugged in. All USB ports seem to work as normal.

Also the last two resets did not solve the problem, on my 7th or so full reset of the night.

After the latest reset I noticed that the unknown USB device is not there, and the WiFi works, so I'm guessing it is in fact related.

Any idea what might be going on?
 
Last edited:
install the latest wifi driver and chipset driver from here:


eventually update the BIOS as well

if this doesn´t help, use the intel update utility or search for your drivers on the intel.com site
 
Sep 16, 2020
2
0
10
0
Thanks for your reply, I tried this, but (part of) the installation fails.

"
Start check registry
Check: FAIL
End check registry
[SC] ChangeServiceConfig SUCCES
"
Are the last messages. Between start check, and check fail exactly 10 minutes pass.

I am using admin powershell to do the install.
 
Thread starter Similar threads Forum Replies Date
vronti Laptop Tech Support 0
D Laptop Tech Support 6
T Laptop Tech Support 1
K Laptop Tech Support 5
P Laptop Tech Support 5
E Laptop Tech Support 1
J Laptop Tech Support 2
M Laptop Tech Support 1
A Laptop Tech Support 1
C Laptop Tech Support 1
D Laptop Tech Support 13
S Laptop Tech Support 1
DavidVioMC Laptop Tech Support 4
W Laptop Tech Support 7
D Laptop Tech Support 10
B Laptop Tech Support 1
nashvilletngirl Laptop Tech Support 1
A Laptop Tech Support 3
T Laptop Tech Support 2
M Laptop Tech Support 1
Similar threads
Question Inspiron 7567 laptop built-in screen and keyboard backlight not working as soon as I install Intel HD 630 graphics drivers
Question Black screen after installing Intel HD Graphics 630 driver
Question My laptop is unable to locate my AMD GPU
Discussion My laptop screen turned black and shut down when I Enabled Intel(R) HD Graphics 620 driver
Question Which updated graphics driver should I install from intel's website?
Solved! How do I get to the Intel graphics driver
Solved! Intel video drivers broken
Solved! how to install intel drivers for win7
Solved! I have a Dell Inspiron 15 1564 and I need Intel(R)Ironlake Graphics Driver for it...PLS HELPPP????
if i have a intel hd driver then can i use a nvidia driver
Downgraded to Windows 7. How to force install drivers? [SOLVED]
Nvidia 1060 not being recognized after disabling intel graphics driver
Where can I get Vulkan BETA 15.40.20.4404 Graphics Driver from?
Dell inspiron 3650 desktop i5-6400 no drivers for win 7 from Dell
Is there a way to run new games on an old graphic driver?
I need nvidia driver to dowlnload but I see there is error to demand nvidia gpu
Intel says update video driver. Acer says no and doesn't provide an alternative. Fix? [Screenshots]
I am having an issue with my graphics card, AMD R5 M330.
I need a driver for the Intel Serial IO I2C Host Controller that is compatible with Windows 7.
plz help me samsung intel pentium b950 2gb ram 500gb hard disk.I need this graphics driver windows 10 64 bit

ASK THE COMMUNITY