Hi and good day
I wanna ask for help because i was using my laptop last night then suddenly it froze for like 1 and a half hour so i decided to force shutdown it and it worked then after that i proceeded to turn it back on then suddenly it showed me “Your pc ran into a problem” screen then after proceeding after that it all turned black i waited for another hour to check then still nothing happens i tried factory resetting it but still doesnt work after pressing alt+f10 it proceeds to the black screen the only thing i can access is the bios which little do i know of can u tell me whats wrong is my laptop still gonna be fixed or its dead? Thanks! Been with this laptop since 2013
Model: Aspire E-15 core i7 nvidea geforce 840m laptop bought it on 2013
I wanna ask for help because i was using my laptop last night then suddenly it froze for like 1 and a half hour so i decided to force shutdown it and it worked then after that i proceeded to turn it back on then suddenly it showed me “Your pc ran into a problem” screen then after proceeding after that it all turned black i waited for another hour to check then still nothing happens i tried factory resetting it but still doesnt work after pressing alt+f10 it proceeds to the black screen the only thing i can access is the bios which little do i know of can u tell me whats wrong is my laptop still gonna be fixed or its dead? Thanks! Been with this laptop since 2013
Model: Aspire E-15 core i7 nvidea geforce 840m laptop bought it on 2013