Kaspersky free edition installation error

Sk8ter

Estimable
Aug 24, 2014
9
0
4,520
Hi !
I'm having trouble installing the new Kaspersky free edition, it's always giving me this error message "Digital signature of installation files is missing" , the solutions provided by Kaspersky tech support didn't change much !
System specs : windows 10 64 ; i7 4790k with 16 gigs of memory.
 
Solution
Well this error definitely indicates that the file didn't download correctly, which is why a component (in this case the digital signature) is missing.

Can sometimes be caused by using a third-party download manager, so avoid using that if you have one installed, just download using the regular download utility built in to your web browser.
Well this error definitely indicates that the file didn't download correctly, which is why a component (in this case the digital signature) is missing.

Can sometimes be caused by using a third-party download manager, so avoid using that if you have one installed, just download using the regular download utility built in to your web browser.
 
Solution

Sk8ter

Estimable
Aug 24, 2014
9
0
4,520

Thanks for the tip but this didn't resolve my problem, the installation process got stuck for a while then the same error message came up :(
 

JoshRoss

Estimable
Jul 11, 2017
228
0
5,260
Could you try doing a restart of your PC and try downloading from a different browser? Additionally, you can try the installation process in Windows safe mode, to ensure that the actually clean boot of Windows is used.