Lan card problem

[unisan06]

Hello,i have hp laptop g60-535dx notebook. i have problem connecting to internet, i was told by the customer service rep,that the problem is my lan card,that i need to have a technician check my laptop,but i would like more info before i have any technician open up my laptop.
thank you.

 

[bucknutty]

Are you talking about connecting to an internet modem/router using wifi, or the ethernet port on the computer.

If your using the ethernet port the first thing to try is a new network cable. After that you could try updating the network card drivers.