Laptop bluescreen problem (dump file inside)

Ef125

Estimable
Dec 12, 2015
8
0
4,520
1
hello. the laptop is 7,5 years old. the problem just started today. I've been having bluescreens, freezes and instant shutdowns all together. I also had no video issue when I started the laptop right after it shut down. it was booting but nothing on the screen. after waiting a minute it went back to normal and didnt happen again.

i got bluescreen when I plugged the mouse out, I got bluescreen when I plugged a controller in, I also got a bluescreen when I moved the laptop suddenly.

I reseated and swapped the ram modules - problem still persists.

and its not heat, as it happened a few times both when it was 85c and when it was around 60c.

here's dump files, I uploaded the last 2 and a sysdata;

https://files.fm/u/wyyceeru



 

Ef125

Estimable
Dec 12, 2015
8
0
4,520
1


did you check any of the files I uploaded or are you making an assumption because of laptop being old?
 

Ef125

Estimable
Dec 12, 2015
8
0
4,520
1


I am still using windows 7.

I tried using a program called bluescreenview. here is what it showed up;

http://imgur.com/27wwCJw

I googled ntoskrnl.exe problems and its generally believed to be ram issue. what do you think?
 

ComputerGeek21

Prominent
Aug 5, 2017
59
0
610
7
umm i don't speak computer gibberish but anyway how many ram sticks do you have? if more than 1 try starting the pc with just one, if it fails try the next one and so on depending on how many sticks you have. and experiment with different slots too
 
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