Question Laptop connects to WiFi but can't access internet


Sep 24, 2017
Hello everyone, I recently got a laptop and tried connecting it to my home wifi, it connects just fine but then it has no access to the internet, even though my phone works just fine. I've tried a few solutions I found around here but none seem to work, so far the only thing I noticed that could be important is that when pinging my default gateway, all packages are lost, but when pinging, all packages are received, this was a suggestion I found in a thread but there was no answer from OP so I don't know what to do next, any suggestions?


At a command prompt run these two commands

netsh int ip reset


ipconfig /flushdns

Go to the configuration for the network card and disable ipv6, make sure ipv4 is set to DHCP and everything is set to get automatically. Reboot and see if you can get it connected again.
Reactions: bekas


Sep 24, 2017
I did all of that except setting everything to get automatically. It worked for a bit after rebooting but a few minutes later was back to the same.
Thread starter Similar threads Forum Replies Date
VJK Laptop Tech Support 1
E Laptop Tech Support 2
H Laptop Tech Support 1
D Laptop Tech Support 1
S Laptop Tech Support 10
S Laptop Tech Support 1
N Laptop Tech Support 1
L Laptop Tech Support 7
G Laptop Tech Support 3
L Laptop Tech Support 7
S Laptop Tech Support 3
jkmolddesign Laptop Tech Support 1
G Laptop Tech Support 1
J Laptop Tech Support 2
Y Laptop Tech Support 1
S Laptop Tech Support 1
Z Laptop Tech Support 1
C Laptop Tech Support 2
J Laptop Tech Support 1
C Laptop Tech Support 1
Similar threads
Solved! Why does my laptop have internet access only when it is connected to phone's hotspot and not when it is connected to a normal wifi?
Question Can not open or any other IP addresses (inside Network) + no Network discovery
Solved! Laptop can be connected to 4G pocket wifi but not home internet connection
Connected to wifi but cannot access internet without charging laptop
Laptop wireless connection problem
lenovo laptop connects to bluetooth but no internet access
Slow WiFi but only on Laptop, perfect on other devices
Solved! Windows 10 Laptop can't access internet even though it is connected to wifi and phone and desktop can surf the web just fine
My laptop is connected to WiFi but no internet access and it says unresponsive DNS server
Solved! My laptop can't access my mobile hotspot/WiFi.But it can connect other devices.
i have connected to my laptop with ethernet cabel but it show no internet access
After working for months, my laptop now connects to my router but has no internet access. At least 6 other devices in our hous
Can't connect to the internet on my laptop and it's asking to login email first to even start laptop
Solved! Laptop randomly disconnects from wifi, even on different operating systems
the lan connected laptop is not able to share its internet with connected devices.why? how should I fix it?
i am using a laptop. somehow i cannot access to the internet eventhough i can connect to the internet. When i run troubleshoot
Laptop Internet Connection
ASUS Laptop Wireless Connection Only After Restart
I can connect to my wiifi on my laptop and then at a certain times it goes to limited access - can anyone explain this to me
My laptop will connect to the wifi but there is 'limited access'