I've had my laptop since May, and recently it's been freezing a lot, and I can't figure out why. I did a factory reset but it's still happening. And by freezing, I mean that the whole laptop stops working, and I can't move the cursor either. It usually comes back without me having to do anything but wait, but sometimes it shows a blue screen which tells me that it found an error and has to restart. I'd really appreciate some help.