Laptop reboots when woken from sleep/suspend

[donkeyhot]

Hello,
I have a problem with my Asus X550JK laptop. It goes to sleep fine but seems to reboot when I press a key to wake it up. I get the same problem with Windows 10 and Linux Mint 17.2. The partition scheme is UEFI/GPT. I don't think it is related to dual-booting because I tried installing each OS on it's own (I deleted the old EFI boot partiton and created a new one). This happens only with sleep/suspend, hibernation works. I'd appreciate any advice you can offer.

Btw. I tried with BIOS/MBR, I get the same problem. When I try installing Mint with BIOS/GPT, it won't boot, and GParted doesn't recognize the bios_grub partition. I'm saying this just in case the two problems are related.

 

[Shaneoh]

1) Search for "CMD"
2) Right click "CMD" and "Run as Administrator"
3) In the command line, type in "powercfg.exe /hibernate off"

Try this on Windows and let me know your findings.

 

[donkeyhot]

1) Search for "CMD"
2) Right click "CMD" and "Run as Administrator"
3) In the command line, type in "powercfg.exe /hibernate off"

Try this on Windows and let me know your findings.

Thanks for your reply. I tried it, but it doesn't solve the problem.