Solved! Laptop turning off by itself & Short Drive Self-Test Failure

Nov 7, 2018
1
0
10
0
Hi.. I have been having problems for a while with my laptop just turning off by itself.. It just completely shuts off, doesn't do the shut down process and doesn't restart.
Before it was occasionally and usually only when laptop was idle, but the past week it is doing it constantly, to point it's unusable.
I checked the power settings, all is fine. I have used it plugged in and unplugged and plugged in with the battery taken out, still does it, so I've ruled out the battery.
I checked for viruses, no problems there.
I restored windows to see if that would solve the issue but for some reason that failed at the end, so then I had no operating system installed.. I reinstalled a clean copy of windows but still doing the same thing.
(I left the computer on for long periods of time when windows wasn't installed and it never shut down once, don't know if that means anything..)
I took the bottom off the laptop and gave the fan a little clean just incase it was overheating, although the laptop doesn't get really hot so I don't think it is that.

I ran a quick test in Hardware Diagnositcs and:
'Short Drive Self-Test failed - U0DXJ4-75799E-XD7WMF-60R813

From a google search and some help I had from a few people I understand that means my hard drive is failing?

I want to know if anyone has any idea what could be causing my laptop to be turning off and is it likely to be the hard drive causing it to do that?
I felt for sure it was the hard drive after doing the test but I've since been told by a friend that they don't think the hard drive would cause that problem.

Also, if it's not the hard drive, how urgent is it really to replace the hard drive? Once failing, do they die quickly or am I best the just wait until it finally conks?

Just trying to save money right now, hoping to solve this without taking it to a repair tech.. but looks like I'm going to have to.

HP Notebook-15-ac153sa (ENERGY STAR)
Product number: P0U73EA

So sorry for the REALLY long post! Any help and advice is greatly appreciated! :)

Leanne
 

hang-the-9

Titan
Moderator
A system shutting down randomly is often a motherboard issue, but it may be other things. If the drive has errors, best thing to do is replace it. It will rule out the drive as the cause of the shutdowns. You can try different RAM also or one RAM stick at a time if you have more than one.
 

hang-the-9

Titan
Moderator
A system shutting down randomly is often a motherboard issue, but it may be other things. If the drive has errors, best thing to do is replace it. It will rule out the drive as the cause of the shutdowns. You can try different RAM also or one RAM stick at a time if you have more than one.
 
Thread starter Similar threads Forum Replies Date
R Laptop Tech Support 2
2 Laptop Tech Support 3
E Laptop Tech Support 0
Toastbyte Laptop Tech Support 1
Machir23 Laptop Tech Support 2
J Laptop Tech Support 0
S Laptop Tech Support 1
R Laptop Tech Support 4
A Laptop Tech Support 1
LeoLuca Laptop Tech Support 3
FaizanMahmood Laptop Tech Support 1
M Laptop Tech Support 3
Sushisusi Laptop Tech Support 1
C Laptop Tech Support 1
A Laptop Tech Support 5
U Laptop Tech Support 1
S Laptop Tech Support 8
M Laptop Tech Support 1
Q Laptop Tech Support 1
A Laptop Tech Support 1
Similar threads
Question Laptop switches itself off after I turn it on, screen dead
Question Good afternoon i have a toshiba satelitte c660_1D7 laptop i did a windows upgrade know all i get when i turn on my pc is bootmgr missing press ct.
Question Laptop screen turning on and off
Question Dell XPS 9550: Laptop turns off after playing game for a bit, then turns on & off repeatedly on startup until connected to charger.
Question Dell e7440 Laptop won’t turn on(flashing battery led)
Question Laptop turns on, shows the loading screen then screen goes black.
Question NEW ASUS ROG Laptop wont turn on after shutting down?
Question Laptop shuts off in about 3 seconds of turning on
Question Laptop doesn't turn on
Question Laptop Keyboard Turns Off - Turns Back On When Any USB is Disconnected/Connected
Question Laptop isn't turning on.
Question Laptop turns off when unplugged, screen wont turn on when plugged with no battery
Question Laptop not turning on
Question MSI CX61 Laptop - Won't Charge/Turn on
Question laptop power button won't work only when laptop is turned off!
Question Laptop Asus UX305F cannot turn on for a while after switched off, sleep or hibernate.
Question Laptop turns off suddenly when there's plenty of battery life left
Question Laptop won't turn on with a specific screw on the back cover tightened. Possible short?
I shorted my laptops fan when reassembling it now it wont turn on can this be fixed?
laptop screen turns white and slightly purple and shortly turns off after that? what coould be the problem

ASK THE COMMUNITY