Solved! Left side panel of laptop not working

Jan 5, 2019
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I'm new to these kinds of forums so I will do my best to give as much information as needed. I have an HP laptop that recently had its battery replaced. I noticed that after I got it back, things on the side panel like my headphone jack and a USB port were no longer working. I have very little knowledge when it comes to the hardware of a computer, unfortunately. I've cleaned the port and headphone jack already and that didn't work. I've tried to enable the headphones through the sound control board but it will not let me. I know it's not my headphones because it won't even recognize them when plugged in, it just continues to play through the speaker.
 

2sidedpolygon

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Jul 1, 2018
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As far as I'm aware, a laptop's I/O is connected directly to the board, so the only real explanation I have is whoever installed the new battery somehow damaged it. Maybe they forgot to unplug it/turn it off when installing the new battery or something along those lines. There's really not much to be done about it, I'm afraid.
 

2sidedpolygon

Proper
Jul 1, 2018
107
0
160
23
As far as I'm aware, a laptop's I/O is connected directly to the board, so the only real explanation I have is whoever installed the new battery somehow damaged it. Maybe they forgot to unplug it/turn it off when installing the new battery or something along those lines. There's really not much to be done about it, I'm afraid.
 
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