Question Mobile hotspot: connected but no internet

[Clement124]

Hello!

I have been facing an issue with my samsung android internet hotspot connection to my Asus laptop for the last 3 days:

-1) My phone internet hotspot was easily accessed by my laptop without problem for the last 30 days until 3 days ago.
-2) My laptop can connect by cable to other sources.
-3) I tried to connect my Samsung internet hotspot by USB cable, by bluetooth or by wifi. All is failing
-4) My laptop is connected to the network, display "connected", with "internet", but no software csn actually access internet (chrome, firefox, skype, etc...). No connection is actually working...
-5) I did check multiple sources or forums or followed basic checks (yes, my wifi is activated, thank you ^^).

Any idea? I m lost....

 

[Saga Lout]

If the laptop got caught up with WIndows Updates and downloaded huge amounts of data, your entitlement may have simply run out. That's the main downside of using a Hotspot to go online with a PC.

 

[Clement124]

I have unlimited data plan. Thats not the point.

 

[Saga Lout]

It seems the only way out is to delete that Hotspot and create a new one. It that fails, the problem is in the hardware.

 

[Clement124]

Thank you for feedback, so I managed to fix the problem (partially):

-I went in my mobile settings and RESET networks settings (no factory reset, just network settings reset)
-I also deleted all "known networks" on my laptop.
-Restarted both laptops and mobile, I managed to reconnect to internet correctly.

However this doesnt seem stable,... something else put me back in the same situation after some time...