This morning I downloaded a game from Steam and about ten minutes into the game, my laptop completely shut off and now will not turn on. I have never dropped it or spilled anything on it and I had it set to go into sleep mode after 5 minutes without touching it. There is no sign of life when I try to turn it on. The power supply work fine with my external monitor so I know it isn't that. I've also tried every variation of unplugging the power cable and battery and holding down the power button but nothing has worked so far. I don't think the laptop has overheated because I have it sitting on a cooling pad and I rarely ever move the laptop. Any ideas on how I can fix this? It is under warranty but I'd rather not have to send it in and wait a month to get it back.
MSI GT70 will not turn on?
- Thread starter jtyler18
- Start date
The power supply is the same type used to turn on my secondary monitor, so when in plug the laptop's supply into the monitor the monitor turns on no problem. There is no lights on the power supply or the laptop (until the laptop is actually turned on of course).
nothing makes any noise or gives any signs of life, like its completely dead.Had the exact same thing happen to me (was 15 minutes into a steam game and everything).
Shut off and won't respond at all now. Thankfully MSI has a generous warranty but nevertheless this is unacceptable to be this common an issue. I really want to like MSI but they need to seriously up their reliablilty. BTW, any quick fixes out there?
Shut off and won't respond at all now. Thankfully MSI has a generous warranty but nevertheless this is unacceptable to be this common an issue. I really want to like MSI but they need to seriously up their reliablilty. BTW, any quick fixes out there?
joeibrahim
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- Mar 8, 2014
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and out of guarantee rayzoredge
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- Oct 5, 2014
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I don't have a solution... really.
This exact same thing happened to my MS-16F3 (which is the barebones version of the GT60) and it's of course a few months out of warranty. Was playing Watch Dogs, walked awayor a sec, came back, computer's completely shut off. Doesn't respond to power... it's completely dead. Took RAM out and replaced to test, one by one. Took entire laptop apart and noticed the motherboard powers on with nothing attached at all. After playing around with a multimeter and multiple random tests, I believe that it's either the GPU or the motherboard at fault... which sucks because those are the two most expensive parts to replace.
I am running this laptop right now without the GPU in it. The fan is constantly at full blast and it thinks it is running the NVIDIA chip, even without it inserted. I'm beginning to think it's the mobo itself and that my GPU should be fine, because now my laptop won't charge the battery unless the power adapter is plugged in with the OEM charger plug a certain way (there is a black dot on the metal part that has to face upwards), but I can't exactly test without an additional laptop... and I don't have the money to throw it at a mobo right now.
UPDATE: Fixed the stupid charging problem with a piece of foil shoved into the power plug... the center pin wasn't exactly making contact with the laptop.
UPDATE 2: Foil trick did not fix it. There's something wrong with the mobo and I still don't know what it is... may be a short or something causing trouble. I stripped the laptop down to the bare components and tried to turn just the mobo on, no RAM, just CPU. On DC, it doesn't work. With battery, it does. Putting the GPU in next yields nothing at all, even on battery.
DC adapter consistently provides 19.5V, according to my multimeter, so that's still good.
Basically, the motherboard is bad and I will need to get it replaced. As a tech-inclined person who never bought into warranties, I'm now willing to look into getting a crappy SquareTrade one just so I can get my money back if things go south with components. That and I'm not impressed with MSI... but I am with my 6-year Asus G50VT-X5 that's still running.
This exact same thing happened to my MS-16F3 (which is the barebones version of the GT60) and it's of course a few months out of warranty. Was playing Watch Dogs, walked awayor a sec, came back, computer's completely shut off. Doesn't respond to power... it's completely dead. Took RAM out and replaced to test, one by one. Took entire laptop apart and noticed the motherboard powers on with nothing attached at all. After playing around with a multimeter and multiple random tests, I believe that it's either the GPU or the motherboard at fault... which sucks because those are the two most expensive parts to replace.
I am running this laptop right now without the GPU in it. The fan is constantly at full blast and it thinks it is running the NVIDIA chip, even without it inserted. I'm beginning to think it's the mobo itself and that my GPU should be fine, because now my laptop won't charge the battery unless the power adapter is plugged in with the OEM charger plug a certain way (there is a black dot on the metal part that has to face upwards), but I can't exactly test without an additional laptop... and I don't have the money to throw it at a mobo right now.
UPDATE: Fixed the stupid charging problem with a piece of foil shoved into the power plug... the center pin wasn't exactly making contact with the laptop.
UPDATE 2: Foil trick did not fix it. There's something wrong with the mobo and I still don't know what it is... may be a short or something causing trouble. I stripped the laptop down to the bare components and tried to turn just the mobo on, no RAM, just CPU. On DC, it doesn't work. With battery, it does. Putting the GPU in next yields nothing at all, even on battery.
DC adapter consistently provides 19.5V, according to my multimeter, so that's still good.
Basically, the motherboard is bad and I will need to get it replaced. As a tech-inclined person who never bought into warranties, I'm now willing to look into getting a crappy SquareTrade one just so I can get my money back if things go south with components. That and I'm not impressed with MSI... but I am with my 6-year Asus G50VT-X5 that's still running.
Hi,
I have the same problem today with my GS70 Stealth, also in a Steam Game. Funny, seems to be a kind of overheating problem in some games or other applications. Does anyone has a response so far from MSI or got his notebook back from MSi repairing service?
I have the same problem today with my GS70 Stealth, also in a Steam Game. Funny, seems to be a kind of overheating problem in some games or other applications. Does anyone has a response so far from MSI or got his notebook back from MSi repairing service?
I had the same issue on my GT70. My laptop is out of warranty and MSI suggested I send it to Poland for diagnosis. After 10 days without further reply, I dismantled the laptop to remove the motherboard etc and have a look. I didn't find any sign of heating damage around the power jack or anywhere else. I cleaned all the parts to remove dust - heatsinks were pretty bad, but looked okay from the outside. I reassembled it and put new contact paste on the CPU and GPU and the laptop booted fine. For now it is working without issue, I will leave a further message in a few days once I have had the chance to test its performance.
Just bought Farcry 4 Gold edition about 31gb, left the laptop to run about 3hours and thats nothing... when i came b to see how mutch it was left the laptop was off!? so i turn it on and it booted to windows right atm when it hadd finnish loading.. all the lights at the front "Power loading light etc" flashed Blue.. and the laptop died.. nothing happend.. i try about 2,5hours to try remove battery and have it gone for about 1 hour and... i even try to change the power cabel that goes to the powersupply becus i have alot of extras.. nothing happend... i too a screw driver and open the powersupply, nothing smelled burnt or enything but on the board next to the power contact there was a littel chip or transistor that just was black and burnt.. so i knew it was that then.. but i got upset and start looking for a new adapter and got to think that i have to try with another before i buy a new one so im 100% sure its the power supply and not the battery.. i took my other 80w power supply from my Asus laptop that has same connectors and plugd it in.. it started blink orange and the laptop started recharge... i can go on internet and stuff like that but playing games does not work becus the Msi powersupply is 180w and this one is something 40-80w.. so plz ask a friend or someone you know to borrow a powersupply becus i hadd exactly the same problem but it was the powersupply and not battery or the input on the motherboard... will probly get my new power supply in 1-5days so.. other problems i hadd with the Msi Gt70 is overheating when i bought it.. all i did was to change the Cpu/gpu paste.. was like a child hadd put the paste "very inproffesional" i hope i helped someone here.. try test with another powersupply.. i was lucky my asus laptop hadd same contact so 
gl
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