just shut it self down when I went to turn it back on I get error code 01cx0000185. I was running running Windows 8.1 and had upgraded to windows 10. I've tried putting in my windows disc and it appears like it wants to boot. I get the windows logo and the little round thinking dial. Then the laptop just goes completely quiet like everything just stops and I get a black blank screen . How do I fix this?
Please do try these troubleshooting steps that may help in solving the issue.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try reloading Windows again.