My Acer aspire ES - 15, N16C1 does not detect my webcam either. I can't find a fix anywhere.

Melissa77

Commendable
Aug 17, 2016
3
0
1,510
My brand new ACER Aspire ES - 15, N16C1 does not detect my built-in webcam. It shows my wifi printer for some reason. I delete the printer and try to reinstall and every time it shows my printer but NO webcam. Frustrated!
 

Melissa77

Commendable
Aug 17, 2016
3
0
1,510


You're right. It should. I called tech support and the guy told me to bring up internet explorer and look up the "AcER User Manual" and read it for help! Talk about maddening!

 

Melissa77

Commendable
Aug 17, 2016
3
0
1,510
I'm closing the thread because there is no answer except the computer is obviously defective. No wonder wal mart had it on sale with such a discount! Then to learn there is only one repair place in the US! And the tech infuriated me!

Thanks for everyone's advice! It mirrored my own thinking but having little experience I was afraid it was me!