my acer e14 screen went black but the power light is on. i cannot remove the battery what should i do?? please help :(((

[teacher97]

my acer e14 screen went black but the power light is on. i cannot remove the battery what should i do?? please help 🙁((

 

[1shado1]

Have you tried holding the power button down until the laptop shuts off?

 

[admatfinacial]

my acer e14 screen went black but the power light is on. i cannot remove the battery what should i do?? please help 🙁((

 

[admatfinacial]

So frustrating I tried to figure it out for weeks. You probably already found solution but ALT F10. So simple, amazing!!