My acer E5-522-89w6 screen is black

Sam789

Commendable
Aug 2, 2016
1
0
1,510
Acer laptop screen is black when I turn it on I can hear the fan starting up and when I put in the charger the red light turns on but the screen stays black the computer is brand new about 5 days old and this has never happened before it was working fine earlier nothing was wrong it has never been dropped for the screen not to be working can someone help me figure out what is happening with my laptop and why the screen won't turn on.
 
Solution
Well, you could try turning it off, hook up an external monitor, turn the monitor on and then turn on the laptop to see if it shows on the the monitors screen.

That said, were it me, I would be taking it back. Something you just bought should not be doing this.
Well, you could try turning it off, hook up an external monitor, turn the monitor on and then turn on the laptop to see if it shows on the the monitors screen.

That said, were it me, I would be taking it back. Something you just bought should not be doing this.
 
Solution