That's not normal for a laptop to take that long to reboot. Just do a hard reset, unplug it from it's AC adapter then press and hold the power button for 20 seconds or until is shuts down. After the reboot just do a complete virus/malware clean up just to make sure that your laptop is free from infection as well.
That's not normal for a laptop to take that long to reboot. Just do a hard reset, unplug it from it's AC adapter then press and hold the power button for 20 seconds or until is shuts down. After the reboot just do a complete virus/malware clean up just to make sure that your laptop is free from infection as well.