My Dell Latitude e6520 laptop is typing wrong characters

[Joanna325]

Ee = E# or e3
Ii = }I+* or ]i=8
l = nothing
oO = no letter, opens right spell check
Pp = {P_), [p-0
Qq = Q~!, q`1
Rr = TR%$, tr54
Tt = T%$, t54
Uu = YU^&, yu67
Ww = w@, w2 (reveal formatting, Word help)
Yy = Y^&, y67

Above is what my keyboard is doing. Started after I put a number 2 in to print 2 of something. I've tried turning off num-lock Not sure how. Help !

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- Start by uninstalling/reinstalling the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver then reboot the laptop.
- After the reboot do test the keyboard again and see if the same problem will persist or not.
- If it will still not work, do try an external USB keyboard and see if it will work normally or not.
- If the external keyboard will work properly, you'll need to reinstall Windows itself to correct the problem.
- Here's how: http/www.dell.com/support/article/us/en/19/DSN_362066/en
- And if all these will not work the last option would be to replace the keyboard itself.