my dvd player on computer not working and why

[abbey1130]

my DVD player not working I don't why on side my Laptop I don't know why?

 

[abbey1130]

my dvd player not working I don't know its side of my laptop

 

[abbey1130]

and I tried putting my dvd in dvd player its not working

 

[jsmithepa]

OK I bite.

Is this a new laptop? did it EVER worked? U hit the button, the tray pops open, you insert the DVD, close the tray, then what exactly happens?