My laptop freeze at blue screen

[shafira_2003]

My laptop has crash two times before but i really need it so i didn't do anything. Today it blue screen and it freeze at blue screen what should I do

 

[rgd1101]

My laptop has crash two times before but i really need it so i didn't do anything. Today it blue screen and it freeze at blue screen what should I do

does it tell you the reason for the blue screen?
exact model of the laptop?