My laptop turns on but screen is blank. windows 10

[hamzaalam12345]

Hi,
my acer laptop aspire 5820TG turns on but after the windows loading screen , the screen is just blank and i can only see and move my cursor. Before it used to make it to the sign in screen and then it would start flickering green and black and some error used to come but now it only is stuck in this black screen. Any help would be appreciated. Thanks.

 

[webworkings]

Try this....

Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads.

1. Press "Shift" repeatedly until the "sticky keys" window shows up.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.


If that doesn't work, you can try the following...

You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show.


If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.)

Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in....

SFC /SCANNOW

It will do a file check.

To learn more about "SFC" visit this link at Microsoft... https/support.microsoft.com/en-us/kb/929833

 

[hamzaalam12345]

Try this....

Make sure you wait until the computer would be fully loaded before trying this, and not try it right away like you would to say get into BIOS. This needs you to actually be where you would be when Windows Explorer loads.

1. Press "Shift" repeatedly until the "sticky keys" window shows up.

2. Now click the the link there that will lead to the "Ease of Access Center".

3. Next click "Cancel" on the the bottom right corner of the "Set Up Sticky Keys" window.

4. From here you want to click "Control Panel" on the upper left corner (it should be right beside the "Make Your Computer Easier to Use" title.

5. Locate the "Computer Settings" menu and then choose the "Recovery" icon (make sure that your view of this is by either large or small icons for easier access).

6. Now click and open "System Restore".

7. Here you want to click next on the bottom right corner (a few times) until the button "Finish" shows up and then click it. (Just follow everything prompt that the window says which will lead you to recovering your previous system, in a certain time.

8. The computer will now do the work it needs to and then reboot.


If that doesn't work, you can try the following...

You can also try doing the Ctrl+Alt+Delete and see if you can get "Task Manager" to show.


If the "Task Manager" windows shows, then choose "New Task" and then type in EXPLORER. If the desktop shows up then you need to go into "Start", "Programs", then "Accessories" and finally "Command Prompt". (Or you can do a search for CMD.)

Make sure you load the "Command Prompt" with Administrator access. Then when it loads type in....

SFC /SCANNOW

It will do a file check.

To learn more about "SFC" visit this link at Microsoft... https/support.microsoft.com/en-us/kb/929833

Thanks for helping me out, but I dont see any link in the sticky keys window, only 'Yes' or 'No'.
I've tried the task manager thing a lot, it doesnt work.

 

[webworkings]

What is it saying that asks yes or no?

 

[hamzaalam12345]

What is it saying that asks yes or no?

it says:
Do you want to turn on sticky keys?
Sticky Keys lets you use the SHIFT, CTRL, ALT, or Windows Logo keys by pressing one key at a time. The keyboard shortcut to turn on sticky keys is to press the SHIFT key 5 times.

There isnt any link between this message and the yes or no buttons. Im on windows 10.

 

[webworkings]

It sounds like it is saying that it isn't actually on. Which the error I was referring to would happen when it is on. If that is the case, then it isn't due to that being on.

Have you tried turning off the computer, attaching an external monitor, and then turning it on? Does anything show on the external monitor?

 

[hamzaalam12345]

It sounds like it is saying that it isn't actually on. Which the error I was referring to would happen when it is on. If that is the case, then it isn't due to that being on.

Have you tried turning off the computer, attaching an external monitor, and then turning it on? Does anything show on the external monitor?

but i dont have a monitor, only laptop

 

[webworkings]

No one you could borrow one from? If not, then I would consider taking it in to a local shop (which will cost) or if it is under warranty, contact the manufacturer.