my laptop wont start up. It said something about defragging then it said that a grip of 'file record segment is unreadable' it

Docom_

Honorable
Dec 5, 2013
1
0
10,510
Sounds like a bad sector on your hard drive.
You should run a thorough hard drive scan from a rescue disk or from another drive. On Windows that'll involve typing "chkdsk /r" to the commandline, or using a command through the rescue disk GUI.