My LG escape 3 is stuck on optimizing how do I fix it

Peaohana

Prominent
Aug 5, 2017
1
0
510
My LG escape 3 won't completely turn on. When I turn on the phone it ends up say... "Starting Android..." Then it says that it is optimizing apps and not to remove the battery into it is done. When it is done it then says starting apps but then it just goes back to the logo and stays there and then after a little bit it does the optimizing again and continues over and over but never starting up completely. I have tried to do all the safe mode and soft reset and pushing power and volume down button but nothing happens. Does anyone know if there is anyway to fix this? Please help.
 
Solution
If "Safe Mode" and a "Factory Reset" didn't work for you, there may be no other option than to do a "Hard Reset". However that will wipe all your personal data. So the choice is yours.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the...
If "Safe Mode" and a "Factory Reset" didn't work for you, there may be no other option than to do a "Hard Reset". However that will wipe all your personal data. So the choice is yours.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinstert the SD card.
 
Solution