Solved! my lgk10 phone won't turn on

[rescobar0028]

I yesterday was using my phone and then I left it alone for a couple of minutes, when I came back it shut down.My phone's battery was about 36% when I was using it. I tried holding the power button for about 20 seconds but nothing happened.

 

[webworkings]

If the battery turned off at that percent, it may well have been giving a false reading. Which is very common when a battery is going bad.

NOTE: Yes, I know some phone batteries are not so easy to get to, on some devices. In such a case, make sure that your phone is not under warranty still before you try opening it up yourself. If it is under warranty, then contact the manufacturer first.


Try the following and see if it will turn on.

1. Remove the battery.
2. Press and hold the "Power" button for 20 seconds.
3. Now put the battery back in.
4. Plug it in to charge and allow it to fully charge before turning it on.

If this doesn't help, then test the charger cord to see if it is good. Either try your cord in another device, or try another devices cord on your device.

Should that not be the problem, then check the battery to see if it needs replacing.

If you still can't get it working, and if it isn't under warranty, then I would try a local tech.

 

[rescobar0028]

Thank you I will try that, but could I also try getting a new battery? I don't know if that would solve the problem. If so where do you think I should get a new battery. Thank you!

 

[webworkings]

I wouldn't get one until you check the other stuff first.