My old but recently factory reset Lenovo laptop is stuck on just a moment when I try to load it up help

[tom.byles111]

Need to fix my computer and looking for help

 

[ffg7]

so what is it doing or not doing?

 

[tom.byles111]

so what is it doing or not doing?

It is loading past the word Lenovo but straight after it goes to a blue screen with a loading symbol saying just a moment and it stays like that for at least 5 hours

 

[ffg7]

what windows & how old is the laptop?

 

[tom.byles111]

Came with Windows 8 but I think it's now Windows 10 and it is 3-4 years old I think

 

[ffg7]

make & model of the Lenovo? any important stuff on the hard drive you want saved?

 

[tom.byles111]

Don't care about anything on it but unfortunately I have no idea what model it is

 

[ffg7]

check the label on bottom side of laptop. will say "type 4220u" or something like that.

 

[tom.byles111]

I will check it tomorrow evening as I need to get up early tomorrow so I'm going to sleep now

 

[ffg7]

no problem. stop doing the quotes as not need & you are doing it wrong.

 

[tom.byles111]

It says that it's model name is l11l6y01

 

[tom.byles111]

I am attempting to recover the previous data to see if that will bypass the error