T tom.byles111 Prominent Dec 9, 2017 7 0 510 0 Dec 9, 2017 #1 Need to fix my computer and looking for help
0 ffg7 Distinguished Moderator Apr 7, 2015 3,154 3 17,865 728 Dec 10, 2017 #2 so what is it doing or not doing?
0 T tom.byles111 Prominent Dec 9, 2017 7 0 510 0 Dec 10, 2017 #3 ffg7 : so what is it doing or not doing? It is loading past the word Lenovo but straight after it goes to a blue screen with a loading symbol saying just a moment and it stays like that for at least 5 hours
ffg7 : so what is it doing or not doing? It is loading past the word Lenovo but straight after it goes to a blue screen with a loading symbol saying just a moment and it stays like that for at least 5 hours
0 ffg7 Distinguished Moderator Apr 7, 2015 3,154 3 17,865 728 Dec 10, 2017 #4 what windows & how old is the laptop?
0 T tom.byles111 Prominent Dec 9, 2017 7 0 510 0 Dec 10, 2017 #5 Came with Windows 8 but I think it's now Windows 10 and it is 3-4 years old I think
0 ffg7 Distinguished Moderator Apr 7, 2015 3,154 3 17,865 728 Dec 10, 2017 #6 make & model of the Lenovo? any important stuff on the hard drive you want saved?
0 T tom.byles111 Prominent Dec 9, 2017 7 0 510 0 Dec 10, 2017 #7 Don't care about anything on it but unfortunately I have no idea what model it is
0 ffg7 Distinguished Moderator Apr 7, 2015 3,154 3 17,865 728 Dec 10, 2017 #8 check the label on bottom side of laptop. will say "type 4220u" or something like that.
0 T tom.byles111 Prominent Dec 9, 2017 7 0 510 0 Dec 10, 2017 #9 I will check it tomorrow evening as I need to get up early tomorrow so I'm going to sleep now
0 ffg7 Distinguished Moderator Apr 7, 2015 3,154 3 17,865 728 Dec 10, 2017 #10 no problem. stop doing the quotes as not need & you are doing it wrong.
0 T tom.byles111 Prominent Dec 9, 2017 7 0 510 0 Dec 12, 2017 #11 It says that it's model name is l11l6y01
0 T tom.byles111 Prominent Dec 9, 2017 7 0 510 0 Dec 12, 2017 #12 I am attempting to recover the previous data to see if that will bypass the error