• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

My security key

For what laptop specifically? I suggest you contact the manufacturer, they know best how to clear it, once they've determined you are the real owner of the hardware.
 
From what i understand those terms are for wireless security:


Are you installing a router or are you trying to connect to a wireless network ??