My tablet come on it show the dogs and thing it show rca and that is all

[Marywolfe1864]

My tablet come on it show the dogs and thing it show rca and that is all

 

[webworkings]

So you are saying it comes on and then freezes? Have you checked to make sure none of the buttons are stuck? This can cause it to freeze. Also, you will want to make sure it has a good charge.

If none of this works, then you may be stuck with having to "Hard Reset" the device. However that is something I would really suggest only as a last resort, as it will wipe your data.

To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the tablet.