NEED HELP!! Laptop Wont Turn ON Black Screen With Backlight But no BOOT?

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dhaines0866

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Jun 30, 2011
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Hi all I have an ASUS laptop that will not boot. When plugged it with the adaptor the charging light comes on and when I press the power buttton the backlight turns on but the screen remains black. I do not see the asus logo or any screen for that matter. I try to boot into bios by pressing the f2 key multiple times but the computer is unresponsive. I noticed the hard disk light powers on and works for a few seconds and then turns off but the screen remains black. Also the caps lock and num lock keys are usually turned on.

A little background on the laptop:

**My battery is old and dying it only charges to 32% and it constantly says i need to replace the battery.

**It now does not run off battery power at all if the laptop becomes unplugged it loses power and shuts down

** I have experienced this black screen before when the laptop lost power when the adapter became unplugged from the laptop outlet.

**I have solved this problem before by removing the battery and adapter holding the power button down for 30 seconds and turning it back on

**Last night there was a thunderstorm and the power went out for a second do to the lightning. I was on my laptop when the power went out and the laptop shut down immediately. I have the laptop connected to a surge protector and the green light on the surge protector says PROTECTED so I think it is highly unlikey it received a surge


I am thinking the loss of power resulted in a short circuit. IS THIS POSSIBLE??

Connecting the laptop to an external monitor did nothing.

Anything I could do to try and save this laptop?

I know its not the battery because I have turned the computer on without the battery before and it was functional. Now even when the battery is removed I receive the black screen and it will not boot.


PLEASE HELP!!
 

Charles_115

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Nov 7, 2016
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1,510


I have a asus and you can't take the battery out , I was on it and then it just went out, I tried everything and the green light comes on for it too be on, but its a black screen

 

Victoria_26

Commendable
Nov 17, 2016
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1,510
I have an Asus UX305C, 5 months old, which I am completely in love with until this morning when it was running fine, then when I came back to my desk with a cup of coffee the screen was black and all lights not working. Plugged in power and no typical charging vibration. The only light on the whole thing was a blinking battery light on the right side. It has a solid state drive, and no removable battery or anything!! After reading a few blogs, I tried holding down the ON/OFF button for 30 seconds. No luck. In frustration I shook the laptop back and forwards and suddenly it started! Was this a delayed reaction from the 30 seconds holding of ON/OFF of did some connection inside get reconnected from my shaking? Who knows... I have since done a back up. Can't find ANYONE else who knows how to fix this with a solid state Asus. Yikes!



 
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