New HP won't stay charged

[LaVerneNY]

Why won't New HP laptop battery maximum charge only last 2.5 hours?

 

[kanewolf]

You should ask HP. There could be a problem and they will provide you a replacement battery or replace the laptop ...

 

[skitszo]

also depends what your doing with the laptop.... what kind of battery you have... what energy settings you have ...

http/www.howtogeek.com/howto/9090/learning-windows-7-manage-power-settings/


give you some things to look at.

 

[LaVerneNY]

You should ask HP. There could be a problem and they will provide you a replacement battery or replace the laptop ...

 

[LaVerneNY]

I've tried using it with all apps closed and same fast discharge. Then I called HP and they've sent me TWO replacement batteries ....

 

[kanewolf]

Lets, backup. What model and configuration of laptop do you have? What activities are you doing for 2 1/2 hours ? What power profile do you have set ?

 

[LaVerneNY]

I'm beginning to wonder if I'd have a fight trying to have the laptop itself replaced ...

 

[webworkings]

MERGED QUESTION
Question from LaVerneNY : "Keeps charge briefly"

New HP laptop has short charge

If this is a new laptop, and you are already having problems, contact the place of purchase or the manufacturer about a repair or a replacement.