New memorry not working in my laptop - please help

[Paulkrasz]

HI Guys

I just bought

http/www.amazon.co.uk/gp/product/B0076W9Q4Q?psc=1&redirect=true&ref_=oh_aui_detailpage_o01_s00

and when installed and replaced my old 4GB memorry it doesnt load windows and just showing blue screen (saying that new hardware was installed and might not work properly)

So I think I bought the wrong memmory but how can I check which one will be good for me?

Here is my DXdiag so maybe someone can tell me what I have done wrong or what memmory I should look for.

Dxdiag:

------------------
System Information
------------------
Time of this report: 5/29/2015, 13:29:13
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150427-0707)
System Manufacturer: Hewlett-Packard
System Model: HP EliteBook 8740w
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5 CPU M 560 @ 2.67GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 3952MB RAM
Page File: 3300MB used, 4600MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

CPU-z

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.72.0.x64

Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 4

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1
-- Core 2
-- Thread 0 4
-- Thread 1 5

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
HPET timer 14.318 MHz
Perf timer 2.598 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 2 (max 8)
Number of threads 4 (max 16)
Name Intel Core i5 560M
Codename Arrandale
Specification Intel(R) Core(TM) i5 CPU M 560 @ 2.67GHz
Package (platform ID) Socket 989 rPGA (0x4)
CPUID 6.5.5
Extended CPUID 6.25
Core Stepping K0
Technology 32 nm
Core Speed 3192.4 MHz
Multiplier x Bus Speed 24.0 x 133.0 MHz
Rated Bus speed 2394.3 MHz
Stock frequency 2666 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 4-way set associative, 64-byte line size
L2 cache 2 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 3 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes


Turbo Mode supported, enabled
Max turbo frequency 3200 MHz
Max non-turbo ratio 20x
Max turbo ratio 24x
Max efficiency ratio 9x
Max bus number 255
Attached device PCI device at bus 255, device 2, function 1



Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x52
Memory type DDR3
Module format SO-DIMM
Manufacturer (ID) Samsung (CE000000000000000000)
Size 4096 MBytes
Max bandwidth PC3-10700 (667 MHz)
Part number M471B5273CH0-CH9
Serial number 77336F97
Manufacturing date Week 12/Year 11
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP no
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 5.0-5-5-14-19 @ 380 MHz
JEDEC #2 6.0-6-6-17-23 @ 457 MHz
JEDEC #3 7.0-7-7-20-27 @ 533 MHz
JEDEC #4 8.0-8-8-22-30 @ 609 MHz
JEDEC #5 9.0-9-9-24-33 @ 666 MHz



Thanks Guys for help

 

[hang-the-9]

Get this speed PC3-10700 (667 MHz) like your current RAM. Although the 10700 is probably going to be listed as 10600 in most places.

It's also a good idea to update the BIOS, vendors offer better RAM and CPU support through updates.

 

[Paulkrasz]

I thought I might replace current one I have (4gb) with faster one that I bought. I am playing games on my laptop thought to give it some extra boost. You think it might be due to the bios?

 

[hang-the-9]

I thought I might replace current one I have (4gb) with faster one that I bought. I am playing games on my laptop thought to give it some extra boost. You think it might be due to the bios?

It may work with a BIOS update, but chances are the system won't run with that speed RAM. The 8470w is a workstation system, it should run games OK but faster RAM won't help it much, plus the system is more picky with what RAM it will work with than general consumer market gaming laptops.

 

[Paulkrasz]

Ok Thanks for help

 

[sora]

Try and update your BIOS.