News New study will make you want to skip buying a Tesla

Haggemano

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Mar 25, 2020
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This is just plain silly. There's an average of 0.44 more problems per vehicle compared to average so you think people should rethink their purchase? Even though on average it means no extra problems?

If you have 2.5 problems with a new car and Tesla sends someone to your house to fix them, that's far less of an issue than having to take a competing car to a dealership for even one problem. That's why Tesla blows away the competition in customer satisfaction.

When you consider that the competition needs two oil changes per year, I don't think that the level of problems with a Tesla amounts to much.
 
Jul 3, 2022
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JDPower rankings is a paid for ranking system you have to be a paid member in order to get an appropriate score. Tesla doesn't pay them so they don't get a good score. Nothing to see here
 
Jul 3, 2022
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How about we talk about the real takeaways from this report? 1. All EVs have more initial quality complaints than legacy ICE cars. 2. Many EV car "issues" are related to perceived missing software functionality, and 3. Teslas have lower rate of complaints than other EVs. Also, what do you think how the "quality" of horses vs Model Ts compared? Good old Bessy never ran out of gas or range.
 

Haggemano

Estimable
Mar 25, 2020
7
1
4,515
How about we talk about the real takeaways from this report? 1. All EVs have more initial quality complaints than legacy ICE cars. 2. Many EV car "issues" are related to perceived missing software functionality, and 3. Teslas have lower rate of complaints than other EVs. Also, what do you think how the "quality" of horses vs Model Ts compared? Good old Bessy never ran out of gas or range.

Actually, horses ran out of both, conceptually speaking, and needed food and rest. They also had emissions problems to deal with. The difference is nobody saw it as a defect.

Likewise, cars from decades ago were judged by reliability, with a reliable car being one that didn't break down very often, and didn't stall out while waiting at traffic lights for a good 3000 miles before needing a tuneup.

These days, reliability scores have nothing to do with whether you can rely on the car, because only a tiny fraction of the complaints are about something that made the car undrivable.