Nextbook acting crazy

deeboii1967

Prominent
Dec 17, 2017
4
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510
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My nextbook jumps from one screen to the next without me touching it. It won't change screens when I touch it so I can't factory reset it...HELP
 
You should be able to reset it, a "Hard Reset" that is, without using the main screen. You just need to be able to turn it off first.

NOTE: Doing this will clear 'all' the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the tablet.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.
 

deeboii1967

Prominent
Dec 17, 2017
4
0
510
0
Thank you for your solution but all I'm able to do is turn it on and that's it... pop ups from other apps jumps on the screen like someone else is controlling the screen. I can't power it off
 

deeboii1967

Prominent
Dec 17, 2017
4
0
510
0


 

deeboii1967

Prominent
Dec 17, 2017
4
0
510
0
I pressed the volume up and power button at the same time and "boot manager" shows on the screen... my only options are "android ia" and "android" to choose from... I've tired both and one takes you back to the main screen and the other one just sats on fast rebooting and never changes
 
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