No Audio After Clean Windows Install And Drivers

[_Trist_]

I do NOT know much about Drivers and all that, so details in helping me would be useful pelase.

So I had a Hard Drive failure and just put in a new SSHD(Hybrid Drive) Hard Drive in in place of the old HDD I had, and I had a family member's 64x laptop throw me a Windows 8.1 Reinstall USB, which is what my laptop latest had before the HDD failed, in which i had NO backup whatsoever of, which sucked.

I've reinstalled W 8.1 with no flaws, and I thought I was home free until I realized there were so many drivers I had to install and I had installed them in the wrong order, If that would harm anything. I had installed AMD Drivers first, without installing Chipset drivers, audio drivers, etc, and installed them afterwords, but this wasnt until I realized sound wasnt emitting from the laptop and totally forgetting that sound or even chipset drivers are needed, I know, Im a moron.

That's my main worry, everything works now besides audio if i play music or a video to test it out. The sound bar in Playback devices rises and lowers, but no sound. I dont have any clue how sound drivers work so im very clueless, I tried following HowTo's but havnt got any to work. Just need some help as to know what's wrong and how to fix it.

As far as I know, All it couldve been is me doing a sloppy job of installing drivers in the right order/correctly, in which would be nice to have someone instruct me on that.

ASUS N56DP Notebook Laptop
Windows 8.1

My DxDiag.

*Hidden devices are enabled, no idea what is and isnt supposed to be there

 

[Laptop_Nerd]

Hi,

From the looks of your Device Manager it seems normal and you should be able to get sounds from it. Have you tried using a headphone or an external speaker? Do please try these troubleshooting steps that may help.

- Go to Device Manager and uninstall both High Definition Audio Driver and Realtek Audio driver.
- Once uninstalled, download and install Realtek Audio Driver from Asus Support site.
- Here's the link: http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8/Audio/Audio_Realtek_Win8_64_Z6016710.zip
- Once installed reboot your laptop first then test it after the reboot.
- Make sure that the default Speaker is select in Playback Devices and click Apply and OK.

 

[_Trist_]

Actually I took it to a local private Pc Repair business, and they installed all the drivers correctly and called me that it's something else wrong with the laptop, which has me worried.

If it's a hardware issue or failure I'm dreading how much I'd have to pay for this to be fixed.

They're going to run diagnostics to see what's wrong and I'll hear about it tomorrow, the guy said.

 

[ffg7]

did you access the hard drive bay thru a panel in the bottom of laptop or did you have to do a partial disassembly of the laptop as in remove keyboard area to access the hard drive bay?