I recently got a new laptop (July 29th) and it's been working fine up until last Sunday (August 30th) when I started to get blue screens while gaming. I could play for about 15 minutes then I would get hit with another blue screen. I was able to just let my computer rest for a while then I could game fine, and that was how I dealt with it for the first few days.
Now, I can play for about 15 minutes until I get the first blue screen, then play for about 2-5 minutes before getting subsequent blue screens. Sometimes it crashes even when I'm not gaming after I get a blue screen. While I was writing this topic I got a blue screen. It happens 10+ times a day. Occasionally it gets in loops where it tries to startup and then crashes while doing so. I tried to downgrade from Windows 10 back to Windows 8.1 but it still didn't work.
Yesterday, I installed BlueScreenView and found out it was an executable called "ntoskrnl.exe" causing this issue. I'm not particularly tech-savvy, and I'm not sure what this means.
Could anyone tell me if it is a hardware or software/driver issue? Also, how can I check that my drivers are up to date all at once?
Note: I am currently living in Shanghai and won't be back in the US until Christmas, so I can't really go to a tech repair shop. I also don't have any discs or flash drives lying around so I can't run memtest86. Also, I'm not getting one specific error, I am getting different error messages every time.
My Specs:
Laptop: MSI GS60 Ghost Pro-606 w/ GTX 970m
Processor: Intel i7-5700HQ CPU 2.70 GHz
RAM: 16 GB
GPU: Nvidia GTX 970m
OS: Windows 10/Windows 8.1 64-bit (Issue started in Windows 10 but still occurs in 8.1)
Motherboard: Not sure
Cooling: Not sure
Thank you in advance.
Now, I can play for about 15 minutes until I get the first blue screen, then play for about 2-5 minutes before getting subsequent blue screens. Sometimes it crashes even when I'm not gaming after I get a blue screen. While I was writing this topic I got a blue screen. It happens 10+ times a day. Occasionally it gets in loops where it tries to startup and then crashes while doing so. I tried to downgrade from Windows 10 back to Windows 8.1 but it still didn't work.
Yesterday, I installed BlueScreenView and found out it was an executable called "ntoskrnl.exe" causing this issue. I'm not particularly tech-savvy, and I'm not sure what this means.
Could anyone tell me if it is a hardware or software/driver issue? Also, how can I check that my drivers are up to date all at once?
Note: I am currently living in Shanghai and won't be back in the US until Christmas, so I can't really go to a tech repair shop. I also don't have any discs or flash drives lying around so I can't run memtest86. Also, I'm not getting one specific error, I am getting different error messages every time.
My Specs:
Laptop: MSI GS60 Ghost Pro-606 w/ GTX 970m
Processor: Intel i7-5700HQ CPU 2.70 GHz
RAM: 16 GB
GPU: Nvidia GTX 970m
OS: Windows 10/Windows 8.1 64-bit (Issue started in Windows 10 but still occurs in 8.1)
Motherboard: Not sure
Cooling: Not sure
Thank you in advance.