- Jun 17, 2017
- 5
- 0
- 510
Hello, let me start by saying that this is my first post on this website and I apologize if I have done anything wrong, like posting this in the wrong place.
Okay, so two weeks ago, my Toshiba Satellite C55D-B3510 was running perfectly fine. Everything worked normally and nothing was wrong. Until around the 29th of May. On that day, I had unplugged my laptop from it's charger and unscrewed the bottom (which involved taking off the main battery). My intentions were to find out the model of the graphics card (which proved somewhat unsuccessful). I sat staring at it for about 20 minutes, using a flashlight to look at it. I did not touch anything. After inspecting it, I had put the battery back in and screwed the bottom back on, and proceeded to plug it back in the charger. I turned my laptop back on. To my dismay and confusion, it booted to a black screen with the white words "Reboot and select proper Boot device or Insert Boot Media in selected Boot device and press a key." After searching it up a little, I pressed F2 and F12 at the logo screen (not at the same time) and it brought me to this, respectively:
http
/imgur.com/a/mOewm
(On the first one, I had set the date to the correct one right after taking the picture.)
This is where my explanation of what had happened comes short. I have not touched my laptop since then and it has been plugged in since then as well.
I really have no idea what to do here, because I am not good with tech at all. I just hope someone has an answer that will fix my computer without deleting/erasing all of the precious data and files on my hard drive. If you need more information on the specs on my computer I will be happy to provide it.
Thank you in advance.
Okay, so two weeks ago, my Toshiba Satellite C55D-B3510 was running perfectly fine. Everything worked normally and nothing was wrong. Until around the 29th of May. On that day, I had unplugged my laptop from it's charger and unscrewed the bottom (which involved taking off the main battery). My intentions were to find out the model of the graphics card (which proved somewhat unsuccessful). I sat staring at it for about 20 minutes, using a flashlight to look at it. I did not touch anything. After inspecting it, I had put the battery back in and screwed the bottom back on, and proceeded to plug it back in the charger. I turned my laptop back on. To my dismay and confusion, it booted to a black screen with the white words "Reboot and select proper Boot device or Insert Boot Media in selected Boot device and press a key." After searching it up a little, I pressed F2 and F12 at the logo screen (not at the same time) and it brought me to this, respectively:
http
/imgur.com/a/mOewm(On the first one, I had set the date to the correct one right after taking the picture.)
This is where my explanation of what had happened comes short. I have not touched my laptop since then and it has been plugged in since then as well.
I really have no idea what to do here, because I am not good with tech at all. I just hope someone has an answer that will fix my computer without deleting/erasing all of the precious data and files on my hard drive. If you need more information on the specs on my computer I will be happy to provide it.
Thank you in advance.
Only F2 and F12 send me to a screen other than the black one with white text.
Facebook
Twitter