Online Fax Services Based In The U. S.

[Robert Orris SR]

Due to issues with my bank not paying invoices for companies outside of the U. S. Are there online fax services based in the U. S.?

 

[lourson]

Hi Robert

Yes there are a few out there. Tom's Guide reviewed the biggest one, you can find the article here: http/www.tomsguide.com/us/best-online-fax,review-2124.html

 

[Robert Orris SR]

Hi Robert

Yes there are a few out there. Tom's Guide reviewed the biggest one, you can find the article here: http/www.tomsguide.com/us/best-online-fax,review-2124.html

Hi lourson,Thanks for replying. I check out Tom's Guide review of online fax services. How does one locate where they are based in this review? Do I need to find one I like and call their customer service number? I see that MetroFax was rated as #1, but I also found "A very quick Google search for "Metrofax review" reveals this site, http/www.tomsguide.com/forum/id-2109682/online-fax-services-2014.html , where users report abysmal service and impossibility to cancel accounts. Apparently *something* happened mid-2014 and the company suddenly began having serious issues not only with its faxing service but its customer service. I just tried to contact customer service through their online chat and waited for 15 minutes before giving up. I think you guys should revisit this article in light of the serious degradation in Metrofax's performance. "

 

[lourson]

The company behind Metrofax seems to have a good standing with the BBB: http/www.bbb.org/losangelessiliconvalley/business-reviews/telecommunications-equipment-disability/j2-cloud-services-in-hollywood-ca-13111332 They seem to be located in the US and they definitely provide US fax numbers.
It's hard to tell from individual user reviews what's true what's not. I would trust the BBB rating though.