So a week ago my pc got a virus and my task bar would no longer work. My pc was also getting restarted with the error codes "bad pool header", "driver corrupted expool" and "driver irql not less or equal". After trying absolutely everything to fix these issues including chkdsk and running scannow as well as running constant antimalware scans I decided to fully restart my pc to windows 10.
Now this didn't seem like such a big issue to me as I have all my data, pretty virus, backed up on my external Seagate hard drive. So I did it and when I woke up I found my pc was stuck on installing windows at 10%. Left it on for the whole of the day and over night again (over 36 hours) and it was still stuck. I tried to use commands to get off it but nothing would respond (btw the disk was running).
So I finally decided to power it off and back on and got hit with another blue screen that restarted my laptop again. Tried turning off and on again but now I'm on an infinite loop.
I would be soooooo grateful if someone could tell me how to fix this and continue with the system restart.
- Thank you to all those who will spend their time trying to help me in advance.
Now this didn't seem like such a big issue to me as I have all my data, pretty virus, backed up on my external Seagate hard drive. So I did it and when I woke up I found my pc was stuck on installing windows at 10%. Left it on for the whole of the day and over night again (over 36 hours) and it was still stuck. I tried to use commands to get off it but nothing would respond (btw the disk was running).
So I finally decided to power it off and back on and got hit with another blue screen that restarted my laptop again. Tried turning off and on again but now I'm on an infinite loop.
I would be soooooo grateful if someone could tell me how to fix this and continue with the system restart.
- Thank you to all those who will spend their time trying to help me in advance.
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