Phone does not ring in when call comes in

It could be a few things. Did you try restarting (turning it off and back on) the phone to see if that resolved it? If not, I would try that first.

Should that not work, make sure that the volume for the ringtone isn't turned down all the way. The ringtone usually has its own volume level. You can find that info in "Settings" and then "Sounds".
 
It could be a few things. Did you try restarting (turning it off and back on) the phone to see if that resolved it? If not, I would try that first.

Should that not work, make sure that the volume for the ringtone isn't turned down all the way. The ringtone usually has its own volume level. You can find that info in "Settings" and then "Sounds".
 
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