Phone or network problem?

Lumpy11

Commendable
Sep 7, 2016
3
0
1,510
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Just bought a SECOND Samsung J7 that has the same problem as the first: complaints from others that I fade in and out, sound distant. I hear others fine. Previously had a Galaxy Prevail--no problems. All phones used on Boost. Any thoughts appreciated.
 

Lumpy11

Commendable
Sep 7, 2016
3
0
1,510
0


 

Lumpy11

Commendable
Sep 7, 2016
3
0
1,510
0
This doesn't seem to matter. Sometimes I sound OK, then distant or as though under water. All 3 phones have been used in the same locations. It seems unlikely that 2 different J7's would have this same issue, but the problem also seems too narrow and specific to blame the network. I'm at a loss as to how to proceed. Thanks, webworkings.
 
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