Phone stuck on startup/logo screen

Apr 12, 2018
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I own a Firefly Mobile Vision 5x and I went to its recovery mode (which is an MIUI recovery bc that seems to be the only recovery working on this phone) and went to something called ‘format system’ as a way to fix some current bugs going on (although that was a v stupid thing for me to do) and when I went to reboot it, it won’t go past the logo,,it’s stuck and I have tried putting the battery out then on again, factory resetting and wiping the cache through recovery mode and tried removing the memory card as well if it had a chance on having something to do with it but it still hasn’t worked. I don’t think there’s a way to access safe mode in its current state. Please help.
 
If you did a format then it may well not be there anymore. Format is made to wipe something and leave nothing behind. Not like a reset which removes everything and then starts over. You can try a "Hard Reset" and see if it will work on that. You may get lucky. If it doesn't work, you are probably going to either have to take the phone to a tech to have it redone or get a new phone.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.
 
If you did a format then it may well not be there anymore. Format is made to wipe something and leave nothing behind. Not like a reset which removes everything and then starts over. You can try a "Hard Reset" and see if it will work on that. You may get lucky. If it doesn't work, you are probably going to either have to take the phone to a tech to have it redone or get a new phone.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.
 
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