VPNArea really got on my nerves, I couldn't reach important services with my dedicated IP for days! They took my money, but provided me with no support when I was in need. The website worked at the time and I was able to connect to other servers, except my IP. Their support was non-existent, though. I had to switch to another service. But I kept trying to get in touch with them for the refund. At some point, everything vanished - no email notifications, no refund, nothing. Unbelievably criminal. Then I opened a dispute. Judging by the feedback I read on Trustpilot and social media, many other customers are in my situation or similar. So, I tried to learn more about the service.
Offshore Security LTD, Bulgaria, is the company responsible for VPNArea:
https://www.crunchbase.com/organization/vpnarea
There is a phone number published on that page, but it's in Bulgaria.
According to Newsfile, a new director had been appointed in 2022, Wisam Sawalhi:
https://www.newsfilecorp.com/release/140065
Googling both, Sam Sawalhi's LinkedIn profile comes up first, with Offshore Security LTD listed:
https://www.linkedin.com/in/samsawalhi
So, this person must be the director. But who is the owner, that remains unknown to me. Curiously enough, Sawalhi also works at Netflix - according to his own LinkedIn profile. Netflix have per-country catalogs and implement geo-blocking, while VPNArea unblock restricted Netflix content with their streaming servers. It seems like Sawalhi works both for the company that implements the restrictions and for the company that gets round them. This is called CONFLICT OF INTEREST, right? Could it be part of the reason VPNArea silently disappeared? Are Netflix aware that an employee of theirs is in conflict of interest, involved in fraudulent business practices?