problem with bluetooth

gmidd

Estimable
Mar 27, 2014
1
0
4,510
I have a Gateway DX4380 with a RCA RTS7220B-5 home theatre sound bar. My computer is hooked to my flat screen via hdmi. Here's my problem: everything was working perfect until my computer completely died, (wouldn't turn on, very glitchy, tech support finally helped get it started by "refresh" at which time the C drive was completely erased) as it was under warranty it was returned to factory for repair. I have now received repaired computer and everything is fine except I cannot connect to my bluetooth sound bar, its like computer doesn't recognize it. There is a bluetooth icon in the system tray when I click 'add a bluetooth device' it states nothing found. I have 'allow bluetooth devices to find this computer' checked in bluetooth settings but still nothing. My question is this; can my computer still be paired with this bluetooth sound bar or does something have to be reset? Any advice would be appreciated