I'm using HP 15-ay068ne for the past 5 years and maybe around a year ago I installed an SSD and replaced the CD disk drive with a hardware caddy. Right now, my laptop is shutting down while unplugged after a few minutes with a beep sound. I just replaced the fan as I was getting a black screen with an error message about fan not working properly but still the shutdowns remains when i unplug the charger for a while. I have checked the battery report and the battery degradation is around 31%.
So, I'm not sure if it is the battery or the 2nd hard drive on the caddy or some other hardware issue that is causing this. I have already reinstalled windows, so I don't think software is the issue.
So, I'm not sure if it is the battery or the 2nd hard drive on the caddy or some other hardware issue that is causing this. I have already reinstalled windows, so I don't think software is the issue.
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