Razer kraken pro mic

[Syco_dj]

my razer kraken pro is not working properly , sometimes my friends can hear and sometimes they can't , so it's is on and off . is it broken ? if it is can i fix it or i have to buy another one ? i had if for 2 years i think

 

[Razer Customer Support]

Hey syco_dj,

Sorry to hear that your Razer Kraken pro mic isn't working properly. Contact our support team through http/www.razersupport.com/contact-us. Our team will be able to assist you further.

Best regards,
Razer Customer Support