Rca tablet problem

[Heather_41]

I have an rca tablet .it will not connect to WiFi it says connecting then jumps to save I've done everything hard reset won't even do it but I have no problems with my other rca tablet someone help have a 6 year old getting really cranky she can't get on and download games

 

[webworkings]

1. Try and restart the tablet. Sometimes it is that simple.

2. Update the firmware and any apps that need updating on the tablet.

3. If the problem persists, check your time and date on the tablet to make sure it is correct.

4. Should none of the former work...
a. Clear out the WiFi data on the tablet.
b. Reboot the modem/router.
c. Once the modem/router is fully 'up' again, reboot the tablet and re-input the WiFi data.

5. Now, if you are still having the problem at this point, and you are sure it isn't the modem/router that is the problem. Then you may wish to try a "Hard Reset" of the device. However, I really suggest saving this as a last option (or last before parts repair/replacement).

NOTE: Doing this will clear 'all' the data on your tablet, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the tablet...

1. Make sure that the tablet is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the tablet.

 

[tamarabusiness1]

I have an rca tablet .it will not connect to WiFi it says connecting then jumps to save I've done everything hard reset won't even do it but I have no problems with my other rca tablet someone help have a 6 year old getting really cranky she can't get on and download games

i kept getting an authentication error when trying to connect to my wifi even though I was connected to it a few days ago. My other devices were still connected too, so I knew it wasn't my router. Here's what helped me.
In the wifi screen I selected the menu icon, selected advanced settings, and then selected WPS push button. I pushed the WPS button on the front of my router and it instantly connected.