Remote problem I think

[McMasters]

If I press any button on my tv remote the input box appears on the tv screen and to remove I have to turn the tv off than on. We bought a surround sound system and use that remote for the sound not the tv speaker. Why is that happening any ideas on how to fix this?

 

[jsmithepa]

I don't understand "input box" you will have to be more precise. Better, post a screen shot.

 

[americanaudiophile]

Doesn't sound like the remote. Try using the controls on the TV itself.
Turn off CEC in the TV menu if you can.
I don't think that's the problem but it's worth a try.
If you can't get the TV menu system to work you can try a full reset. Check the manual or contact the maker.