Remote problem I think

McMasters

Prominent
Mar 1, 2017
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If I press any button on my tv remote the input box appears on the tv screen and to remove I have to turn the tv off than on. We bought a surround sound system and use that remote for the sound not the tv speaker. Why is that happening any ideas on how to fix this?
 
Doesn't sound like the remote. Try using the controls on the TV itself.
Turn off CEC in the TV menu if you can.
I don't think that's the problem but it's worth a try.
If you can't get the TV menu system to work you can try a full reset. Check the manual or contact the maker.
 
Doesn't sound like the remote. Try using the controls on the TV itself.
Turn off CEC in the TV menu if you can.
I don't think that's the problem but it's worth a try.
If you can't get the TV menu system to work you can try a full reset. Check the manual or contact the maker.
 
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