rendering in vegas pro 14

Ralston18

Dignified
Moderator
Try reinstalling Vegas Pro 14. May be some file corruption or a bug.

Likewise, reinstall your graphics card drivers.

Check the vendor's website: forums and FAQ's. See if anyone else is experiencing similar problems.
 

JCHarrison

Prominent
Feb 23, 2017
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510
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already checked vendor website, and have re-istalled vegas14 several times.
Thank you..
 

Ralston18

Dignified
Moderator
Okay.

My sense of the matter is that it is a bug in Version 14.

Any other known changes to your system: e.g., some update - maybe for your graphics card?

Could well be the the vendor has not recognized or acknowledged the problem. Not at all uncommon.

Contact their support staff. See what they have to say.

Use "chat" if you can. The important part is to be able to document what you are told.

 

JCHarrison

Prominent
Feb 23, 2017
3
0
510
0


Thank you so for your reply. Vegas is no longer Sony, it is now headquarted in Germany - Sony Softwqare was sold (I think) maybe 6 months ago. Si when I found the problwm I immedately began making nose. They are hard to get ahold of - using only email. They have a number in Florida, but not for Tech Support, and the don't often answer it, I did get them one day about 2 months ago, so they got me a tech support ticket from Genmany. and right now they (Magix is their new name) have only asked me for system information. waiting about a month now, no other reply. ...unfortunate ...was great software, I don't think any other compares..

 

Ralston18

Dignified
Moderator
I think you may have already "solved" this: reference: "was great software".

Someone bought them out for the profits, tried to cut costs (no further development, cheap support) and the transition did not go well.

You may need to roll back to Version 13 and start looking for a new product.

Do not allow circumstances to drag you down as well - protect yourself and go foward sans Vegas Pro.

 
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